Accessibility statement for Teddington and Alstone Parish Council
This website is run by Teddington and Alstone Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
Ability Net https://abilitynet.org.uk/ has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website may not be fully accessible. The website was tested on 15 July 2020 using free software which identified some issues such as:
- the text will not flow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- most older PDFs are not fully accessible to screen reader software
What to do if you can’t access parts of this website
If you need information on this website in a different format please email email@example.com
Or contact the Parish Clerk, David Roscoe, by phone. Tel: 07950118355
We’ll consider your request and get back to you within 20 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Parish Clerk by emailing the issue to firstname.lastname@example.org
Enforcement procedure - The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) https://www.equalityadvisoryservice.com/
Technical information about the accessibility of our documents
Teddington and Alstone Parish Council is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The website is partially compliant with WCAG 2.1AA standard due to non-compliances and exemptions.
There are issues which would be a disproportionate burden for the Parish Council to fix right now. We’ve assessed the cost of fixing the issues and the cost of adding interactive assistive tools. We believe that making changes to the website now would be a Disproportionate Burden within the meaning of the Accessibility Regulations. We will make another assessment in a year’s time.
Content that’s not within the scope of the accessibility regulations
Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
This statement was prepared on 15th September 2020